Cleaning of pools and common spaces
The room cleaning schedule, we had to choose between taking a nap or having the room cleaned. We needed to rest. The fridge was hardly cold. There are no regulations on the care of pets and some bothered other guests
The park the pools
The mattress. I did not feel safe. The sliding window did not have a lock and was free to the outside. The reception was closed and without personnel since 11 pm. And when you return later, you must enter through the garden that is open from the street and gives a feeling of insecurity. The breakfast is very poor
Location, heated pool, dining room, tranquility, attention
The type and location of the place.
I would have liked to select between the breakfast toasts, a little fruit. Check air equipment, change frigobar.
The staff is very friendly. It has a restaurant and a very rich continental breakfast with delicious croissants and coffee and rich breads. I only stayed one night, the room is very simple but it has what is necessary
Nothing. The hotel's service leaves much to be desired, even more so considering the high price compared to other options.
The cleanliness is very poor, the hotel owner's treatment is not pleasant, breakfast starts very late for those who travel for work. In general, the hotel services leave a lot to be desired, so the high price charged is not justified.
Much kindness, kindness and good predisposition.
The difference that Booking does not mention regarding the actual remaining payment.
I thought it was a very good breakfast (infusion, croissants, toast, cream cheese, butter and sweets) no fruit, cereal, cold cuts or anything in line with four stars
The gym is dangerous with only 3 machines and little space. We didn't see the heated sink clean and the hoods making a hell of a noise (impossible to relax) for two days we were without water in the afternoon, a clear municipal problem
Any. Expensive for what they offer. Bad service. They don't give you robes or towels for the spa which is outside so in the middle of winter dress up when you go there. The pool was cold and the water was cloudy. We went once, we got disgusted, and we didn't go again. Very poor breakfast, you were given a few berreta croissants and a few creoles per person. A little jam in a jar and a little more oil. If you asked for dulce de leche or cream cheese, they would not give you. We were having dinner one night at a restaurant and it was terrible, raw potatoes, frozen and poorly reheated food. And to make matters worse, in the middle of the stay they changed our room due to their mistake and I had to spend two hours moving things from one place to another. I will never come back and will not recommend to anyone. The only good thing is the employees who do what they can. The owner is a disaster, besides if you are not excited he wants to take something from you. It charges you VAT but does not bill you. Horror.
Great location. Extremely friendly staff, always attentive and ready to solve any situation. The heated pool is very nice and the restaurant is good quality.
There is no internet in the rooms and the reception is closed from 23:00 to 8:30, so it is not possible to connect at that time (bad for early risers). Also, breakfast is not served until 08:30, and since there are no coffee makers or electric kettles in the rooms, it is impossible to take anything before opening. There are no glasses in the rooms.
Location and park...great restaurant
The rooms are small and don't have any extras such as a coffee maker. The fridge was not used and due to the off-season price it seemed expensive.
Excellent conditions, very comfortable and clean. Tasty food!
The most heated swimming pool
Very weak breakfast and poor attention, we do not return and do not recommend
The best thing about it is the location. The building as a whole is in need of maintenance. The rooms are good, they have very good heating and a great view of the park and outdoor pool.
The heated pool was barely heated and needs no maintenance. It lacks space lighting and maintenance. In addition, they didn’t inform me that they don’t give towels for this, they don’t have to offer to rent either, and I had to buy on the street. Breakfast from 8:30 to 10:30. Offer butter, two types of sweets and croissants, bread. Wi-Fi only works in the dining room and at the reception. We went on a long weekend to Argentina and only one person was in charge of breakfast, check out and check in, which made the poor guy unable to do his job effectively. At 23:00, the reception and the kitchen close, in our case we needed to heat the bottles, but there was nowhere to do it. The fridge in the room was barely cold.
Very tasty food and very good price... we didn't have to look for other places to eat... Warm and respectful attention
Very good staff attention and great location
in general everything was fine
The view and we were hoping to swim in the pool. Parking is covered, but without walls, okay. There is a good cell signal and data. The breakfast is simple and limited but rich.
In winter, pitata with a pre-shift and do not provide towels or bathrobes. You cannot use hotel towels at the pool. The pool is outside and you need to change... We couldn't take a bath!... Mission impossible in winter. There is no wifi in the rooms, only in common areas and it is slow.
Things are good.
There was no wifi anywhere. We use all of our data
Large rooms and very clean. Great location.
Lack of maintenance and service of the pool and relaxation area
I liked the friendliness of the staff
I didn’t like that you have to be on duty in the heated pool, and they also allow you to stay alone for an hour
Very good service
The hotel is simple but very nice, the rooms are spacious with a view and a comfortable bed. Adequate breakfast and the best dining room, very glazed and with a view. The heated pool was ok. This is a good complex to spend a few days with the family.
Everything was correct.
Very good conditions, everything is perfect. The attention of all the excellent staff, very warm and ready to provide care and comfort. Highly recommended.
The spa pool should be more heated.
Architecture, all rooms overlooking the park
Small maintenance details
The attention of the hotel staff is very good. The rooms are very comfortable and spacious and very well appointed. The park is very well looked after. I liked that there was a refrigerator in the room.
Pillows a little uncomfortable. There is no Wi-Fi in the rooms.
Bed linen old and worn out.
The furniture was old, the chairs didn't want to sit down, they looked dirty broken, there was nothing extravagant in the rooms for the price they charged us. I really wouldn't go back to that hotel. there was no wife in the rooms
They must maintain the heated pool and operate the spa part of the property. The breakfast also needs to improve a bit.
Wifi is bad
Not enough service
Landscape and quiet and safe place. Very good attention.
Wifi never worked
THERE WAS NOTHING ADVERTISED. HORRIBLE DEAL. FOOD IN THE RESTAURANT IS VERY BAD. SO THAT THE GUEST ACCEPTED THE PRICE REDUCTION DUE TO THE HARMFUL FOOD AND THEN THEY TOLD HIM NO.
Very good location. We were able to tour the place with no problems. Very good breakfast and very good attention from the guys who work at the hotel. Always attentive and predisposed to what we need.
Lived up to our expectations
Very good service, first class amenities, perfect location
Good hotel, everything in its place, although with some lack of service. It's not that it was falling apart, but I think the pandemic helped in part. Now they seem to be improving. So far very satisfied with all the services
There is nothing that I didn't like. The breakfast is very basic but still good, nothing to complain about. The only little thing was that we had to wait a little longer than the set time for entry.
Tranquility, location, heated pool.
Breakfast, mattress, lack of towels and bathrobes for the pool, no wifi in the rooms, insufficient garage.
Quality and friendliness of the staff
The room was a bit strange the good view was in the bathroom window
Attention and location
Pool and room.
The heated pool is very dirty as it seems to me that it should only be used by the elderly. We didn't have wifi in the room.
Attention, view and park
Excellent quality and price, very good attention from all the staff !! This is a great place to enjoy and relax! Highly recommended!
Treatment of personnel.
Breakfast, I would add variety, two tastes of jam, cream cheese.
Great location, cleanliness and staff
Very basic breakfast, heated pool was never hot, water and hot tub didn't work.
The environment is very good
the comfort of the bed is very improvable.
Very good breakfast and very friendly staff
The room we had to climb quite a few steps (besides the ramp)
Excellent breakfast, a spectacular view!!! Park beauty to kill
it's all good
The restaurant food was very good, the pool area was very good. The freedom they give guests with pets (we don't have pets but they looked really comfortable).
The free wifi that they supposedly put as a service actually only worked in the reception hall (they said that the routers were broken). The treatment that the staff had with the guests, although generally helpful, could become a bit hostile. One of the things that caught our attention about the place was that everyone praised the breakfast but it was not the best: they only gave a basket with a croissant (we were two people) and bread, jam and butter.
in general it was ok
Little maintenance was missing
Location and view
Breakfast. Bed is a little hard
The warmth and attention of the staff
Very complete and varied breakfast with fresh products. Very nice place with nice and quiet environment. Cleaning both in the room and in the complex. Pools with clean water and environment
Nothing to improve
I liked the hotel, very good breakfast. Too bad the weather didn't let us enjoy the pool and activities.
The room conservator was not working and the hotel restaurant had just started working on Wednesdays. This page is not reported.
In general, the service corresponds to the price, a small but cozy room, a basic breakfast: only infusions with bills and according to the plan. The design of the hotel is pleasant and allows you to appreciate the scenery, but the facilities are lacking maintenance everywhere, the "spa" does not exist as such a service, only a heated pool. There are a lot of flies and ants everywhere, but I think the latter happen all over the city.
Slowness in cleaning the rooms, it seems that they are understaffed. I also didn't like that they don't provide pool towels, but you should know in advance that you should bring towels.
location is good Park/pool recommended
The spa lacks maintenance and doesn't match the rest which is very nice
Excellent breakfast. the pool is very good.
The air conditioner in the bedroom is very noisy. Refrigerator did not cool
it was right
good breakfast and great location
WiFi in the rooms was poor, little light in the park, barbecue area
park with mountain view.spa pool..beautiful area great location
Do not change towels and sheets every day
Acceptable breakfast. It was not the mainland. Well.
Some rooms with or without a broken refrigerator. Spa lack of maintenance.
Very good breakfast.
GOOD BREAKFAST, VERY GOOD LOCATION, POOLS IN GOOD CONDITION.
THEY DONT HAVE A NIGHT GUARD, IT MAY BE BECAUSE OF THE TIME, WE COME FROM DINNER AND IT WAS VERY DARK, THE BEDS ARE REGULAR AND THERE IS SOME DAMAGE WITH SOME SIMPLE SOLUTIONS.
Breakfast includes toast and croissants. I liked the large park, the pools and the facilities in general. The staff is very friendly.
I wish there was a friobar in the room and not a conservator. The only thing I didn't like was that the hotel is completely open and there is no security at night so the rooms are very vulnerable.
The inn seemed right to me, and its assistants were very cordial! always attentive, with a smile, it made my stay there very pleasant.
Everything was in line with the price paid.
park, location and staff
The mattress has expired and you are not resting well. It is necessary that there is an extra trash can in the room, because with what is in the bathroom, it is not enough.
There is no need to argue.
A place. The tranquility and, above all, the attention and respect of the staff.
There was not enough chair in the rooms, hair dryer was bad
Breakfast good quality price, very clean rooms. Clean and spacious bathroom
Very bad breakfast
Good attention from the staff
Good breakfast, excellent location and very friendly attention from the staff.
Escapes a little
Spacious and bright room, heated swimming pool.
Central location, but the view is bad, the lake is not visible, only the track and autonomous gates.
The heating does not work The spa did not work and they did not notify The room is very damaged, the doors are rusty and it can be seen that they were once broken with bars - welded like this (I have a photo) there was no protection on the balcony, the child could fall The bedspread was stained, curtains with frayed holes. The breakfast is very poor and the same person who is at the reception serves it, meaning if they ask for it in one of the two places it is not Very low value for money. They take it like it's three or four stars and they don't even have half left.
Breakfast seemed ok to me. The location is very good. I can't give more information because we arrived at 20:00 and left again at 10:00 the next day. What I used from the hotel matched what I had hired.
Perhaps he could have used the sink if he'd stayed longer in the establishment. But it wasn't like that. Not because of problems with the establishment, but we were only here to relax and continue our holiday.
In the parking lot, passengers do not follow the instructions given by the institution.
Good breakfast, great location and staff. We had door lock issues in 2 rooms but they solved it by moving us to another one. We were seniors and the hotel's bumps and slopes were very uncomfortable.
None of the four travelers found the hotel comfortable due to bumps and slopes. Also, there was no telephone in the rooms to contact the reception.
The best reception attention is the best.
The windows looked beautiful, but unsafe.
Beautiful place, very clean and organised. Good breakfast. Affordable prices in the restaurant.
That there was no sauna.
The hospitality of all staff
Very bad wifi in the rooms!!!
Heated pool and park. I also recommend that you ask for a massage session as it is very relaxing.
quality of people, rooms, heated pool, parking, tranquility, meals and breakfasts
TV channel. and WiFi
the breakfast is excellent and very good and the location is very good
Change of towels every two days? and the spa was half working and the sauna was not working i say this because i chose the hotel for the spa
Very good breakfast. Very friendly and warm attitude of the staff.
Lack of service, paid covered parking and musty smell from assigned room. Inadequate treatment by owner/staff manager in front of passengers